A beneficiary is someone currently enrolled in the Medicare Program.
Beneficiary Education Articles
Date
Article Title
Article
01/02/2008
Medicare Health And Prescription Drug Plan Enrollees Expected To Experience Smooth Transition To 2008
Medicare beneficiaries who have chosen to change their health and drug coverage for 2008 should experience very few difficulties when getting their covered prescription drugs through Medicare Part D, the Centers for Medicare & Medicaid Services (CMS) announced today.
Click here to read the article in its entirety.
03/20/2007
Revised Auto-Enrollment Letters and Memorandum to Plans
The purpose of the auto-enrollment notice is to inform people with Medicare and full Medicaid coverage about the change in their drug coverage from Medicaid to Medicare. The notice explains that these individuals will be enrolled in a Medicare Prescription Drug Plan if they haven't joined a plan on their own, what plan Medicare will enroll them in, and their costs in the plan. It will also notify them that their Medicaid isn't creditable prescription drug coverage. The notice includes a one-page letter printed on yellow paper, on one page (front and back) of questions and answers about Medicare prescription drug coverage.
06/07/2006
Medicare Posts Hospital Payment Information
Important Step Toward Transparency in Health Care Costs and Quality:
To help consumers, providers, and payers make more informed health care decisions, the Department of Health and Human Services through its Centers for Medicare & Medicaid Services (CMS) today posted information on what Medicare pays for 30 common elective procedures and other hospital admissions. President Bush directed the data be made publicly available to all Americans as part of the Administration’s commitment to make health care more affordable and accessible.
The new information posted by CMS at http://www.cms.hhs.gov/HealthCareConInit/01_Overview.asp#TopOfPage shows the range of payments by county and the number of cases treated at each hospital for a variety of treatments provided to seniors and people with disabilities in fiscal year 2005. These include 30 common elective procedures including heart operations and implanting cardiac defibrillators, hip and knee replacements, kidney and urinary tract operations, gallbladder operations and back and neck operations, and for common non-surgical admissions.
Medicare Expands National Coverage For Bariatric Surgery Procedures
The Centers for Medicare & Medicaid Services (CMS) announced February 21, 2006, that it is expanding Medicare’s national coverage of bariatric surgery for all Medicare beneficiaries. For seniors, who have experienced high complication rates in some settings, Medicare will cover the procedure only in high-volume centers that achieve low mortality rates.
Q.When there is a balance remaining between the total charges shown on the MSN, the "You May Be Billed Column", and Medicare's payment amount, am I responsible for the difference? A. No. The hospital should write the balance off of the account. As part of the hospital's participation agreement with Medicare, they agree to accept Medicare's payment, any applicable deductible or coinsurance amounts, plus any possible non-covered charges that would be beneficiary liable.
Q. Why did Medicare pay more than the hospital billed, and why should I still have to pay a coinsurance amount in this case?
A.For most outpatient hospital charges payment is not based on the billed amount. This was a change that came about August 1, 2000. The new payment system is called the Outpatient Prospective Payment System (OPPS). Medicare now pays a set amount for most covered outpatient hospital services. In some cases, this set amount will be more than a hospital's billed amount. The beneficiary will still have to pay any applicable deductible amount, the coinsurance or fixed co-payment amount and any applicable non-covered charges.
Q.What is the Part A deductible amount and how often do I have to pay it?
A. For 2006 the Part A deductible amount will be $952.00. The Part A deductible will be applied to inpatient services one time per benefit period. This deductible is owed by the patient or, in some cases, their secondary/other insurance.
Q. When I received outpatient hospital services, Medicare did not pay for some of the pharmacy items that had to be given to me by the hospital staff. Please explain why? A. When a patient receives a pill, eye drops, ointments or other oral medication in an outpatient setting, these are excluded from Medicare coverage as self-administered drugs. Similarly, if a patient receives an injection that is usually self-injected for example, insulin, the drug is excluded from coverage, unless administered to the patient in an emergency situation, for example diabetic coma.
On January 1, 2006, new prescription drug coverage will be available to Medicare patients. There are other programs available right now to assist in the Medicare-Approved Drug Discount Cards.
We would like to encourage you to learn more about this new coverage because it may save you money on prescription drugs.
If you would like more information on the new Medicare Prescription Drug Coverage, please call 1-800- MEDICARE (1-800-633-4227) or visit the following website http://www.medicare.gov for additional information and assistance.
Q. Why can't Medicare release beneficiary specific information to someone calling on behalf of a beneficiary without authorization?
A. Information from a beneficiary's file is protected in accordance with applicable laws, including the Privacy Act of 1974 and the Privacy Rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). It is for the beneficiary's protection that Medicare cannot release information without first obtaining verbal or written authorization.
Change of Address? Lost Medicare Card?
If you have a change of address, or need to request a replacement for your lost or damaged Medicare card you must contact the Social Security Office.
You can reach the Social Security Office by calling 1-800-772-1213 or online at the Social Security Online website.
When Medicare is not Primary
When Other Insurance Pays Before Medicare
Medicare is not always the primary payer of your health care bills. Sometimes other insurers have to pay before Medicare. Hospitals, doctors, and other providers of health care services need to know if you are covered by other insurance that should pay before Medicare. Some examples in which Medicare pays secondary are listed below. For more details, you can ask the Social Security Office for a copy of Medicare and other health benefits. If you have other insurance that should pay before Medicare, you should tell your doctor and other providers when you receive health care services.
(a)You are 65 or older;
(b)You or your spouse are currently working for an
employer with 20 or more employees; and
(c)You have group health insurance based on that employment.
(a) You are under age 65 and are disabled;
(b) You or any member of your family is currently working for an employer with
100 or more employees; and
(c) You have group health insurance based on that employment.
You have Medicare because of permanent kidney failure
You have an illness or injury that is covered under workers' compensation, the federal black lung program, no-fault insurance, or any liability insurance.
Medicare Secondary Payer Q and A
Q. What is Medicare Secondary Payer (MSP):
A. A program created to help determine who pays primary (first).
Q. Why am I asked the same questions each time I receive health services?
A. Insurance information can change on a daily basis and should be verified on a daily basis. As a result, health care providers are required to ask questions each time services are provided.
Q. What will happen if I do not answer the health care provider's questions regarding other insurance coverage?
A. You can be billed for the services.
Q. Why do providers ask questions about an accident?
A. If other insurance exists, the other insurance, not Medicare should be billed first (example: auto insurance, home owners,worker's compensation, medical payment coverage)
Q. What happens if Medicare pays my accident claims and I also receive money from the accident?
A. Notify the Medicare Coordination of Benefits Contractor so that Medicare can be repaid.
Q. Do I need to contact Medicare if I am in an accident and I noticed on my Medicare Summary Notice (MSN) that Medicare paid primary (first) when other insurance exists?
A. Yes. You should write or call the Medicare Coordination of Benefits Contractor.
Q. My group health insurance ended, do I need to give this information to someone?
A. Yes. Notify your health care providers with this information. Also, you may write to the Medicare Coordination of Benefits Contractor so that your file may be updated.
Q. What happens if my group health insurance ends and I do not notify my health care providers or Medicare?
A. Your claims may not be paid.
Q. Should I notify Medicare of a change in my work status or the work status of my spouse?
A. Yes. Notify your health care providers of this information. Also, you may write to the Medicare Coordination of Benefits Contractor so that its file may be updated.
Q. If I fall at a friend's home, will Medicare pay my claim?
A. If there is no insurance available through the homeowner's policy, Medicare will pay for all covered services.
Q. If I was involved in a work-related injury, will Medicare pay my claim?
A. The Worker's Compensation insurance through your employer should pay claims related to the injury.
Medicare Deductible, Coinsurance, and Premium Rates for Calendar Year 2008
Beneficiaries who use covered Part A services may be subject to deductible and coinsurance requirements. A beneficiary is responsible for an inpatient hospital deductible amount, which is deducted from the amount payable by the Medicare program to the hospital, for inpatient hospital services furnished in a spell of illness. When a beneficiary receives such services for more than 60 days during a spell of illness, he or she is responsible for a coinsurance amount equal to one-fourth of the inpatient hospital deductible per-day for the 61st-90th day spent in the hospital. An individual has 60 lifetime reserve days of coverage, which they may elect to use after the 90th day in a spell of illness. The coinsurance amount for these days is equal to one-half of the inpatient hospital deductible. A beneficiary is responsible for a coinsurance amount equal to one-eighth of the inpatient hospital deductible per day for the 21st through the 100th day of skilled nursing facility services furnished during a spell of illness.
Most individuals age 65 and older, and many disabled individuals under age 65, are insured for Health Insurance (HI) benefits without a premium payment. The Social Security Act provides that certain aged and disabled persons who are not insured may voluntarily enroll, but are subject to the payment of a monthly premium. Since 1994, voluntary enrollees may qualify for a reduced premium if they have 30-39 quarters of covered employment. When voluntary enrollment takes place more than 12 months after a person's initial enrollment period for HI benefits, the monthly premium increases by 10 percent.
Under Supplementary Medical Insurance (SMI), all enrollees are subject to a monthly premium. Most SMI services are subject to an annual deductible and coinsurance (percent of costs that the enrollee must pay),which are set by statute. When SMI enrollment takes place more than 12 months after a person's initial enrollment period, the monthly premium increases by 10 percent for each full 12 month period during which the individual could have been enrolled, but was not.
2008 Medicare Part A Deductible, Coinsurance, & Premium Amounts:
Deductible
$1.024.00 per benefit period
Coinsurance
$256.00 a day for days 61-90 in each period
$512.00 a day for days 91-150 for each "Lifetime Reserve" day used
$128.00 a day in a Skilled Nursing Facility for days 21-100 in each benefit
period
Premium
$423.00 per month for those who must pay a premium
$465.30 per month for those who must pay both a premium and a 10% increase
$233.00 per month for those who have 30-39 quarters of coverage
$256.30 per month for those who have 30-39 quarters of coverage and must pay a 10% increase
2008 Medicare Part B Deductible, Coinsurance, & Premium Amounts:
Standard Premium
$96.00 per year
Deductible
$135.00 per year
Coinsurance
20%
2008 Medicare Part B Premium Table
Income Parameters for Determining Part B Premium
Premium/month
Individual Income
Joint Income (Married)
Married but file Separate
$96.40
$82,000.00 or less
$164,000.00 or less
$82,000.00 or less
$122.20
$82,000.01 - $102,000.00
$164,000.01 - $204,000.00
$160.90
$102,000.01 - $153,000.00
$204,000.01 - $306,00.00
$199.70
$153,000.01 - $205,000.00
$306,000.01 - $410,000.00
$82,000.01 - $123,000.00
$238.40
$205,000.01 or more
$410,000.01 or more
$123,000.01 or more
Individual Income = Beneficiaries who file an individual tax return (including those who are single, head of household, qualifying
widow(er) with a dependent child, or married filing separately who lived apart from their spouse for the entire taxable year). Joint Income = Beneficiaries who are married and lived with their spouse at any time during the taxable year, also filing a joint tax return. Married but File Separate = Beneficiaries who are married and lived with their spouse at any time during the taxable year, but file a separate tax return from their spouse.
Medicare Summary Notice (MSN)
The Medicare Summary Notice (MSN) is a notice to explain the decision that was made on the payment or inability to make payment on your Medicare claim. The MSN is for your records. Remember that the MSN is not a bill. DO NOT send money to Medicare or to the providers of service until you receive a bill.
Tips about the Medicare Summary Notice (MSN)
If you are not due a payment check from Medicare, your Medicare Summary
Notices (MSN) will now be mailed to you on a quarterly basis. You will no longer
receive a monthly statement in the mail for these types of MSNs. You will now receive a
statement every 90 days summarizing all of your Medicare claims. You may receive a
bill from your provider before you receive an MSN. Compare the MSN with the bill from
your provider to ensure you paid the appropriate amount for your services.
You owe the Deductible and Coinsurance plus the Non-covered charges…unless the Notes advises that you do not.
The notes section on the back of the claim refers to the Notes Section Column on the front of the MSN if there is further information about your claim. A letter will appear in this column to tell you where to look for further information in the Notes explanation section on the last page of the MSN.
$0.00 in the Non-covered Charges = Medicare approved all of the charges. If a portion of your claim or all had not been approved you should see a letter in the Notes Section Column( see explanation in bullet above).
Frequently Called Numbers
Medicare Basic Information
1-800-MEDICARE (1-800-633-4227)
TTY/TDD: 1-877-486-2048 (for the hearing and speech impaired)
This service is available 24 hours a day, including weekends starting October 1, 2001.
Medicare Part A Intermediaries
BlueCross BlueShield of Georgia
P.O. Box 9048
Columbus, GA 31908
1-800-MEDICARE (1-800-633-4227)
1-877-486-2048 (Beneficiary TTY)
Hospital and facility claims
Hospital and facility fraud and abuse
Mutual of Omaha Insurance Company
P. O. Box 1602 Medicare Division
Omaha, NE 68101
1-800-MEDICARE (1-800-633-4227)
Some hospital claims
Palmetto Government Administrators
34650 US HWY 19 N Ste. 202
Palm Harbour, FL 34684-2156
1-800-MEDICARE (1-800-633-4227)
TDD 1-877-486-2048
Home Health Claims
Hospice Claims
Medicare Part B Carrier
Cahaba Government Benefit Administrators
P.O. Box 3018
Savannah, GA 31402-3018
1-800-MEDICARE (1-800-633-4227)
TDD 1-877-486-2048
Doctor's Services
Part B fraud and abuse
Change of address request
Part B check/claim tracers
Part B MSN
Durable Medical Equipment Regional Carrier (DMERC)
Palmetto Government Administrators
PO Box 100141
Columbia, SC 29202-3141
1-800-MEDICARE (1-800-633-4227)
TDD 1-877-486-2048
Durable Medical equipment
Prosthetics
Take home supplies
Oral anti-cancer drugs
Railroad Medicare
Palmetto Government Benefits Administrators
P.O. Box 10066
Augusta, GA 30999-00001
1-800-MEDICARE (1-800-633-4227)
TDD 1-800-842-5759
Providers 1-877-288-7600
Railroad retiree medical claims
Medicare Patient Rights
Georgia Medical Care Foundation
57 Executive Park South, Suite 200
Atlanta, GA 30329
1-800-MEDICARE (1-800-633-4227)
TDD 1-877-486-2048
Hospital denial notices
Medicare patient rights
Part A quality-of-care complaints
Health Insurance Counseling
Health Insurance Counseling
Assistance and Referral for the Elderly
(HICARE) 1-800-MEDICARE (1-800-633-4227)
Free Medicare and medigap counseling
Medicare Coordination of Benefits Contractor
Medicare Coordination of Benefits Contractor
MSP Claims Investigation
PO Box 125
NY, NY 10274
1-800-999-1118
Free Medicare and medigap counseling
Medicare Coordination of Benefits Contractor
On November 1, 1999, The Centers for Medicare & Medicaid Services gave the Coordination of Benefits, (COB) Contract to GHI., Group Health Inc., of New York. The COB Contractor will handle other payer activity for Medicare to pay your claims right so mistakes do not occur. This includes determining if Medicare should pay first or second on your health care bills. This will save the Medicare Trust Fund money and will allow Medicare to pay claims right the first time.
For more information concerning the COB Contractor, log onto CMS's website at:
COORDINATION OF BENEFITS (COB) CONTRACT
Questions & Answers: Beneficiary or General Inquiries
Q: What is the COB contract? A: The Centers for Medicare & Medicaid Services (CMS) hired the Coordination of Benefits (COB) Contractor to collect information about other health care insurance that people on Medicare have. The Medicare Program uses this information when it processes your claims.
Q: What difference does it make whether I have other health care insurance? A: The law says that the Medicare Program will pay after another insurer in certain cases. For example, if you have attained age 65 and are covered by an employer group health plan (EGHP) because you or your spouse is currently employed, the law requires that the EGHP make payment first. This is commonly referred to as the "Medicare Secondary Payer" (MSP) Program.
Q: Why can't I just call my local Medicare contractor to report the MSP information? A: Local Medicare contractors are no longer responsible to collect this information. The COB Contract has hired a team of customer service representatives to take this information from you, and to answer any related questions you may have.
Q: I tried to call the COB Contractor, but couldn't get through. Why? A: The COB Contractor gets calls not only from people on Medicare, but also from providers, physicians, employers, attorneys, and insurance companies about the MSP Program. COB didn't expect to receive as many calls as they have been getting; the lines have been very busy most of the time. COB is making arrangements to add more lines and hire more staff so that calls can get through more quickly.
Q: When I called the COB Contractor, I waited 30 minutes to talk to someone. Why? A: Your call was automatically answered and put in line for the next available representative. Your call was answered in the order that it came in and the wait time was a result of other callers who were waiting ahead of you. Please be patient; it is believed the new lines and new staff that has been added will reduce the call wait time.
Q: Is there another way that I can report MSP information to this contractor? A: You can write to the address below; remember to include your name, address, telephone number (including area code), and Health Insurance Claim Number:
Medicare-COB
P.O. Box 125
New York, NY 10274-0125
You can also fax information to: (646) 458-6614 and give your name, address, and phone number (including area code). The COB Contractor will contact you by phone or in writing. You can also look on the Internet at: www.hcfa.gov/medicare/cob, and select "Contact Us" in the left-hand column. You may not want to include your Health Insurance Claim Number if you fax or send an Internet message.
Q: I'd prefer to call; what are the best hours? A: The COB Contractor lines are least busy from 8:00 a.m. to 9:00 a.m., and 6:00 p.m. to 8:00 p.m., Eastern Time, Monday through Friday.
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CPT codes, descriptions and other data only are copyright 2004 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS Clauses Apply.